Welcome to Matchking Printing Inc. ("we," "us," "our"). By using our services or placing an order on our website, you agree to the following terms and conditions. Please read them carefully.
Matchking Printing Inc. offers a wide range of printing services, including but not limited to business cards, flyers, brochures, posters, banners, custom merchandise, and large-format printing. All products are made to order, and any customizations requested will be reflected in the final product.
Once an order is placed and confirmed, it cannot be canceled or modified unless otherwise agreed upon by Matchking Printing Inc. Customers are responsible for providing accurate specifications and design files. Any errors in the design, layout, or file submission are the sole responsibility of the customer. We recommend double-checking your designs before submitting them.
Standard production time varies depending on the complexity and volume of the order. Estimated production times are provided at checkout but are subject to change based on current demand and production capacity. Delivery times may vary based on location and chosen shipping method.
Matchking Printing Inc. is not responsible for delays caused by shipping carriers or any events beyond our control (such as natural disasters, strikes, or supply chain disruptions). In the event of such delays, we will do our best to communicate updates and work towards a resolution.
All prices displayed on the website are in Canadian dollars (CAD) unless otherwise stated. Prices are subject to change without notice. Payment must be made in full at the time of placing the order unless otherwise agreed upon.
For custom orders, additional fees may apply based on design complexity, rush orders, or other special requests. Any additional fees will be communicated and agreed upon before the order is finalized.
We take pride in delivering high-quality products and services. However, due to the nature of custom printing, slight variations in color, size, and material may occur. Such variations are normal and will not be considered defects.
If you are not satisfied with the quality of your order due to a production error or defect, please contact us within 7 days of receiving the product. We will assess the issue and may offer a reprint or refund at our discretion. Proof of the defect (photos or physical samples) may be required.
As all products are custom-made, we do not accept returns or exchanges unless the product is defective or incorrect due to a mistake on our part. In such cases, please notify us within 7 days of receiving your order, and we will work with you to resolve the issue.
Refunds will not be issued for errors resulting from customer-provided files, incorrect specifications, or design errors. We strongly encourage customers to review all designs carefully before submitting them for printing.
All content, designs, and materials provided by the customer remain their intellectual property. However, by submitting files or designs to us for printing, the customer grants Matchking Printing Inc. a limited, non-exclusive right to use, reproduce, and modify the designs as necessary for production.
Matchking Printing Inc. reserves the right to refuse any project that may contain offensive, illegal, or copyrighted material without proper authorization.
To the extent permitted by law, Matchking Printing Inc. is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of business, profits, or data, arising from the use of our services or products. Our liability for any claims arising from your order is limited to the amount you paid for that specific order.
Matchking Printing Inc. shall not be held liable for delays or failures in performance caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, government actions, or interruptions in the supply chain.
These Terms and Conditions are governed by the laws of the province in which Matchking Printing Inc. operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that province.
Matchking Printing Inc. reserves the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms regularly. By continuing to use our services after changes are made, you accept and agree to the revised terms.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: matchkingprinting@gmail.com
Phone: (905) 477-2685
Address: 130 Don Park Rd Unit1, Markham, ON L3R 1C3
Business Cards
Greeting Cards
Wedding & Party Materials
Gifts & Calendars
Stickers
Apparel
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